Spoken English for corporate jobs (Apologizing)
Apologizing An apology is something that you say or write in order to tell someone that you are sorry that you have hurt them or caused trouble for them. Part 1) Knowing how to accept an apology in writing is helpful in both professional and personal situations. Read or listen to the apology calmly and carefully. Withhold any immediate reaction until you are able to calmly reflect on what the person has. Listen or read with an open mind and be willing to entertain the other person’s perspective. Tell the person you appreciate their apology, but you need some time to process it. Take some time to calm yourself down before trying to assess the apology. Try deep breathing to regain your composure. Whether you are receiving an apology from a friend or family member, or someone you work with, it’s important to give the apology your full consideration. If the person has written you an apology letter, find a quiet place where you can focus on reading the apology without di...