Active listening (Non-verbal and Verbal signs of active listening)
Active listening is a communication technique that requires the listener to be fully present, concentrate on, and understand what the speaker is saying, and then respond to show that the message has been both received and comprehended. It goes beyond simply hearing words by focusing on the speaker's meaning, intent, and emotions, using both verbal and non-verbal signals. The signs of active listening fall into two main categories: Non-Verbal Signs of Active Listening Non-verbal signs use body language and physical behavior to show engagement and interest. Eye Contact: Maintaining appropriate, but not fixed or intimidating, eye contact with the speaker to show you are focused on them. Posture: Leaning slightly toward the speaker (an "open" posture), avoiding crossed arms or legs, which can signal defensiveness or disinterest. Nodding: Occasional, gentle nodding to acknowledge and affirm that you are following the speaker's points. Facial Expr...